I signed up for Trustpilot just to write a review at how great this company was to work with even though I did not end up booking my trip through them. It received solid four-star ratings across the board, except for transport, where five stars means that it clearly dealt with last year's travel chaos better than most. Thank you for leaving such a wonderful review of your vacation in South Africa. We're thrilled to hear how well your first trip with us went, and we'll make sure Nick and our Peru team hear about it.Here's to many more Audley adventures, and we can't wait to send you on your next exciting trip away!Best wishesAudley Travel. Audley helped us have the best trip of our lives. We are sorry that you felt that we didn't meet your expectations but we are very pleased that we have resolved this matter with you privately. How about indulging in a luxurious snorkeling experience at the Great Barrier Reef? I hoped this adventure to Borneo would be a trip of a lifetime and it really did not disappoint. We are delighted to hear how well Ewan looked after you, and it sounds like you had a fabulous time exploring LA & SF - we'll make sure your kind comments are shared with Ewan, his leadership team and our partners in the US.Best wishesAudley Travel. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Unequivocally remains my default go-to planner! In addition, it is extremely difficult to follow the directions Audley includes in their travel packet: key information is buried in non-essential information about the area, you have to flip back and forth in their book to find where you are supposed to be when. It sounds like you had an unforgettable getaway, and Audley's extra attention to detail truly shines through. Expedia is an online travel agency founded by Microsoft in 2001. Yelp users havent asked any questions yet about Audley Travel. She went above and beyond to stay within our budget, walk me through all of the must-visit areas, give handy tips for travel and more! Call one of our experts or arrange a video appointment for ideas and advice. From the first contact with Joanna Austin through to arriving home we could not have had a more thorough service. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Working at Audley Travel: 7 Reviews 5)Upon arriving at the ****** Resort we were taken to our room that was not what we were promised. Best wishesAudley Travel. What became very evident very early on was the difference in experience and attention to detail - both myself and my travelling companions referred to it as 'The Audley Experience'. Tailor-Made Tours, Luxury Vacations & Safaris | Audley Travel My husband and I recently used Audley Travel for a trip to Australia and New Zealand. Our experience was more than what we expected. We are quite fussy with our travel plans and yet nothing was too much trouble. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Date of experience: 22 March 2023. Your money is safe when you travel with us. and will make sure your feedback is shared with Nick and his team.Best wishesAudley Travel. This was a three train, two bus trip each way. We have been to South Africa, as well as to several other countries in Africa over the years but this trip was so well organized, and enabled us to really soak in all that the people, culture, landscape, and animals were offering us. Just returned from a 6week tour of Australia and Singapore. Our Audley Travel experience was reflective of quality, integrity and professional service. Audley Travel worked with us across all three destinations without any issues and without making us feel awkward. ST39468, 2023 Audley Travel | Audley Travel US, Inc. (Delaware 5398866), Hannah calling out to the locals in a fishing village on Inle Lake, Myanmar, Anthony eating at a local restaurant in Qingdao, China, Gavin on the Grand Canal in Venice, Italy, Lottie on Table Mountain in Cape Town, South Africa, Mark in Los Glaciares National Park, Argentina, Arista in the Kruger National Park, South Africa, Mark with the indigenous H'mong in Sapa, Vietnam, Carly on the 'Path of the Gods' along the Amalfi Coast, Italy, You can find all your favorites in the menu, Speak to a certified specialist to start planning your, First Holiday with Audley to South America, Audley remain industry gold-standard planners, Infectious enthusiasm and 1st class service, An oustanding tailor-made trip to Thailand. Rated 4.8 out of 5 based on 3261 reviews on. From the first contact with Joanna Austin through to arriving home we could not have had a more thorough service. AUDLEY TRAVEL - 21 Photos & 10 Reviews - 77 N Washington St, Boston, Massachusetts - Travel Services - Phone Number - Yelp Restaurants Home Services Audley Travel 10 reviews Unclaimed Travel Services Closed 10:00 AM - 5:00 PM See hours See all 22 photos Write a review Add photo Review Highlights As a result, I would consider using them again in the future. The hotels were amazing, the professional private drivers and tour guides made getting around on the narrow roads of the Amalfi Coast a breeze. We finally booked Thailand with Mat and could not have been happier. Delivering great client service is at the heart of what we do and are glad the team was able to resolve your concern to your satisfaction. As you know from travelling with us in the past, we take great pride in our attention to detail, and are glad your trip was seamless! Consumers should be aware that travel insurance will not refund your money in the event an airline or tour operator offers credit for flights, hotels, tour plans, etc. Both extremely knowledgeable, professional and patient! The world is a big, wide-open place, and making decisions can be difficult. Nothing was too much trouble and, like Mark, all the representatives went the extra mile to ensure our trip was successful. This is our third trip with Audley. We are delighted to hear how well Mat and his team handled everything for you. Audley planned and arranged our trip to Singapore, New Zealand, Australia and Borneo. As part of our trip involved a small tour of the Borneo river and rainforest, we joined other travellers. We chose Audley having read the posted reviews and felt we had found a company that could be trusted to deliver the sort of holiday we enjoyed. recommended to friends for future bookings, Hi LGWelcome back home! Join our mailing list to receive the latest updates and travel inspiration, All prices are in USD unless otherwise stated, CST#2117258-40 | Fla. Companies can ask for reviews via automatic invitations. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Our trip could not have gone more smoothly! Audley Travel were amazing and honoured our booking at the original price. Hi FinnyBillThanks for taking the time to share your feedback with us. Audley Travel (Carter) worked with us as a guidance counselor on suggestions and recommendations before finally arranging an itinerary that turned out to be perfect. Nothing could be further from the truth. We highly recommend this travel company. We have shared your comments with Hayley and the team. Instead, we once again got the view of a building roof and to make matters worse we had to climb up and down two flights of a spiral staircases just to get to our room. Once in Bali, everything was seamlessly organized. They leave it up to the individual local services they contract with. Audley Travel Reviews: What Is It Like to Work At Audley Travel? Customer Reviews are not used in the calculation of BBB Rating, CST #2117258-40, California Seller of Travel, BBB Tip: Need help planning a trip? However, one third of our trip was AWFUL and they literally had a tour guide for us for our four days in Hoi An who tried to (and succeeded) in ripping us off, upcharging us for services that he wasn't providing (merely translating), and essentially holding us captive and forcing us to go to a pottery village and wouldn't let us leave despite us saying we had no interest and didn't want to spend our money there. We look forward to working with you again and to send you away on your next dream Audley vacation. We were told that a refund of $402 will be made to the card used to pay the final balance and this was not completed either.11)From ******** neither the driver who took us to the airport nor the young lady who escorted us at the airport contacted us at any time. My love of travel was formed later in life and didn't really begin until I spent time on the west coast of Ireland and specifically the town of Dingle in County Kerry. We also ensure all reviews are published without moderation. Hi DebbieThanks for taking the time to share your great feedback with us, we are thrilled to hear how well Natasha has looked after you. This was two days wasted of a twelve day trip. I have traveled most of the world in the last twenty years. BBB Business Profiles generally cover a three-year reporting period. I can highly recommend Mat for travel to Asia and Monty for travel to USA. Any company that has been in this business as long as Audley should not have made this logistical mistake. Although we are saddened that you didn't book with us on this occasion, we truly appreciate your feedback and we look forward to welcoming you back to Audley in the future. Audley Travel Reviews: What Is It Like to Work At Audley Travel? Itinerary # *******/4 My wife and I recently returned home from a trip to ***************. As you know from travelling with us in the past, we take great pride in our attention to detail, and are glad your trip was seamless! I fell in love with Italy when my husband and I backpacked our way through central Italy. Audley Travel Reviews | Read Customer Service Reviews of www Hi JackieThank you for taking the time to tell us about your experience! Anyone used Audley Travel? - Galapagos Islands Forum We currently have an ongoing project on our documentation and your feedback is very important to us, therefore I have asked a manager from our New Zealand team to reach out to you to discuss all your feedback in more detail. This was a very nice hotel but absolutely did not accomplish what we wanted. for me and her team and their partners accomplished it without any hitches whatsoever. Responsible travel is part of Audleys DNA. You pay them to provide you with great experiences. Whether you want to stay in simple or luxurious accommodation, have a particular passion for wildlife, art or experiencing the great outdoors, or you're planning a trip for a special occasion, we can create an itinerary to match . Audley helped us have the best trip of our lives. We look forward to working with you again, and to send you on your next Audley adventure!Best wishesAudley Travel - Directors Office. We visited Bangkok, Chiang Mai and Phuket. Our specialist, Isabelle Evans, has been particularly helpful in developing all our many varied ideas for our trip and making sure everything we wanted to see and do was possible. and will make sure your feedback is shared with Nick and his team.Best wishesAudley Travel. The hotels were what I would have booked myself.From now on, whenever travelling long distance I will definitely be booking through Audley Travel. Audley Travel Reviews - 2 Reviews of Audleytravel.com | Sitejabber Travel companies ar businesses that need to make money. AUDLEY TRAVEL - New Mill Lane, Witney, Oxfordshire, United - Yelp Hi EmmaA huge thank you for sharing your experience with us! I like every single detail planned to the extreme and Laura was just wonderfully kind, passionate and accommodating! Dear Mrs StephensThank you for leaving your review. This was the first time I have used Audley and I will definitely be booking with them again. I dealt with Jenny R. and Kristine K. Wonderful girls who couldn't have been more helpful. I suppose after getting $10k from you and us having no recourse they don't really care to follow-through or to ensure that we have a positive experience on our trip. Audley planned and arranged our trip to Singapore, New Zealand, Australia and Borneo. We hope to hear from you again when you're ready to start planning your next adventure! Audley representative Mark H used his skills and insight to organise with us a trip to Laos, Vietnam and Pho Quoc island. I was anxious we wouldn't have accommodation there but there was plenty available. We have just returned from a months holiday in Vietnam and Cambodia arranged by Audley Travel and it has been the most fantastic adventure/experience! We are so sorry that you didn't find the value in our service. Audley Travel have been around for quite a number of years, so imagine they are doing something right. Dear Mr TarantThank you for taking the time to graciously update your review. Anyone can write a Trustpilot review. from the word go she was helpful, kind, super organised and knew what and where she was talking about. What are we paying Audley for? We can thoroughly recommend Audley Travel, and are already planning our next holiday with them! We are due a full refund for this. All of the tours, including helicopter trips and day cruises were excellent. Mark listened to what wed like to do whilst we were travelling and advised accordingly. Following your conversation with a manger we are pleased that we have resolved this matter for you directly. We engaged Audley Travel to organise a holiday in Laos for two people for three weeks. Endlessly patient, incredibly diligent and just a fountain of endless knowledge and Japan insight. This is not the case in our experience with Audley. We will make sure your fantastic comments are shared with Malcolm, his leadership team and our partners in Japan.We look forward to working with you again in the future on your next Audley adventure. And, because were ATOL and ABTOT protected, you can be certain that any trip we create for you is financially covered. Hotels, communication, airport meet & greet were all of the usual Audley 5 star standard. Endlessly patient, incredibly diligent and just a fountain of endless knowledge and Japan insight. Our accommodations at More Quarters in Cape Town, South Africa - absolutely fabulous.

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