terminal displays. Any other browser may experience partial or no support. View on a map. View on a map. Suspended ratings are being reviewed by us and will be published soon. had received continuing attention in the world scene. The service should ensure that risk scrutiny in governance meetings is robust and recorded so that there is assurance of management of risk. 1 November 2012, Termination of Pregnancies Review Report published 19 June 2012 for West Suffolk Hospital - PDF - (opens in new window), Published The interim head of midwifery was providing good support to her team; however they would benefit from further support. People told us they were offered enough food and drink. 01284 713 046. 01284 713 000. Page last updated: 16/03/2023 Home > Forms > Hospitals > West Suffolk Hospital. However, if you are unsure about where to go, please call NHS 111 before coming to our emergency department who can best advise you on your . NHS Trust Royal Papworth Hospital NHS Foundation Trust West Suffolk NHS Foundation Trust . We spoke with executive and non-executive Trust Board members who told us about the framework for monitoring quality and safety of the service. I have had a good choice offered to me.' It is open 24/7 with ID card access. Copyright 2023 Knowledge Anglia. Language links are at the top of the page across from the title. During this inspection it was evident that the trust had an established staff base that was proud to work at the hospital. You can find further information about how we carry out our inspections on our website: https://www.cqc.org.uk/what-we-do/how-we-do-our-job/what-we-do-inspection. We are extremely busy in our emergency department so please use our services wisely. new. It should be read in conjunction with the Ward and Trust dashboards. Arrangements for governance and performance management were not always effective. We also looked at a wide range of documents including policies, standard operating procedures, meeting minutes, action plans, prescription charts, risk assessments and audit results. A man has died following a crash on the A14. call. All rights reserved. The trust should review the options and nutritional value of food offered within the childrens service. Helen Edgar, 41, from Stowmarket, attended the West. IP33 2EX, In Consultant paediatricians worked to provide access for patients. who still has on her cute cherry and heart pink pajamas People we spoke with told us that they were well informed regarding their treatment and care. Many good ideas for improvement and innovation were from the junior, ward level staff. The Care Quality Commission (CQC) carried out a comprehensive inspection between 8 and 10 March 2016. (modern). The Doctors' Association spoke of a "toxic culture" at the hospital in Bury St Edmunds, Jon Warby was sent an anonymous letter highlighting concerns about his late wife's treatment. Bloomfield retired in March 2019. According to a 2018 board report, "ongoing structural issues", including corrosion, cracks and rust, were already identified at West Suffolk Hospital, built in 1973. to spend a sabbatical leave studying the developments within the Stockholm County health operations. in Montecito with her husband and friends holding a 'Little Golden Book' . Library Location. At least one standard in this area was not being met when we inspected the service and We carried out this unannounced focused inspection to follow up on the issues we identified in our 2019 inspection. 2 August 2010, In 10-102 Clinical Sciences Building, University of Alberta, Edmonton, Canada, You can also search for this author in General healthcare, medicine, nursing, psychology, management and leadership, study skills and a fiction collection. Safe and effective were rated as requires improvement, caring and responsive were rated good and well led was rated inadequate. A widower who was sent a whistleblowing letter alleging surgical errors before his wifes death has expressed surprise that the hospital involved demanded that staff provide fingerprints to identify the anonymous sender. [6], After a member of staff had written anonymously to the family of Susan Warby, a patient who had died whilst under treatment at the hospital, staff were asked to provide handwriting samples and fingerprints to a serious incident enquiry. Getting To The Hospital Collapse all Expand all By Road View By Bus View By Train View The rising cost of living pressures can affect any one at any time. In the maternity service there had been a previous bullying culture that was beginning to decline. Pink Floyd guitarist David . They were then sent requests by management for fingerprints with a warning that failure to do so implicates you as being involved in writing the letter. We use cookies to give you the best online experience. Ward F8 - Acute Medical Unit - Admissions/Ambulatory Care/DVT Clinic. Ward G9 - Fornham Ward. [9] Matt Hancock, the Secretary of State for Health and Social Care requested an independent review into the treatment of whistleblowers at West Suffolk Hospital. People spoken with were all complimentary about the staff across the hospital. A perinatal mental health midwife works in partnership with the perinatal team at the local mental health trust. Document supply service. The NHS trust that runs the hospital in Bury St Edmunds thanked both of them for their "dedication and leadership". Your information helps us decide when, where and what to inspect. We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels: Outstanding We saw that clinical areas were kept clean and ordered. We offer both choice of lead professional and place . The ratings for medical care and outpatients went down, whilst the ratings for urgent and emergency services and surgery stayed the same. In a statement, West Suffolk NHS Foundation Trust chief executive Dr Steve Dunn said: "On behalf of the board I would like to thank both Nick and Helen for their dedication and leadership over many years. RCN industrial action from 8pm on Sunday 30 April to 8pm on Tuesday 2 May 2023. Two months later, her husband Jon received the anonymous letter that highlighted concerns about her treatment and suggested questions about the role of a particular doctor should be raised. The writing of this text arose through the opportunity of one author (D.F.) On board the worlds last surviving turntable ferry. West Suffolk NHS Foundation Trust (WSFT) provides hospital and community healthcare services and is an associate teaching hospital of the University of Cambridge. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. West Suffolk Hospital's maternity service delivers about 2,500 babies a year. This meant that challenges were addressed quickly and efficiently. Ward F7 - Acute Medical Unit. the service is performing exceptionally well. Senior critical care staff had developed a robust five-year service plan in collaboration with unit staff, which was further evidence of the cohesive and supportive work culture we found. We saw that the service was effective and caring because when we spoke with 27 people who used the service we found that people were well informed about their care and had been involved in key decisions. West Suffolk NHS Foundation Trust, Hardwick Lane, Bury St Edmunds, Suffolk, IP33 2QZ. ", Find BBC News: East of England on Facebook, Instagram and Twitter. The hospital said it was . In emergency and life-threatening cases continue to come forward as normal or call 999. We provide acute hospital and community services for west. Situated in the Drummond Education Centre on the hospital site, come to us for information . The leadership, management and governance across the services did not always support high quality patient care. - 207.180.222.120. Inspection Report published 7 November 2011 for West Suffolk Hospital - PDF - (opens in new window), Published Learn more about PALS To contact PALS at this hospital: phone 01284 712555 email pals@wsh.nhs.uk What patients say Latest reviews for West Suffolk Hospital. There's no need for the service to take further action. Visit website. [12] A whistleblower alleges a doctor involved in Nunn's care had previously endangered patients by injecting himself with drugs while on duty. The report was published on 30 January 2020. They speak discreetly with me behind a closed curtain.' Inspection Report published 11 April 2014 for West Suffolk Hospital - PDF - (opens in new window), Published Estates work at West Suffolk Hospital. Suspended ratings are being reviewed by us and will be published soon. The. Outram said that rather than seeing the incident as a red flag event about patient safety, the trusts executives saw it as a malicious attempt to undermine colleagues and launched a highly flawed investigation to find the culprit. Let's make care better together. SOFI is a specific way of observing care to help us understand the experience of people who could not talk with us. At least one standard in this area was not being met when we inspected the service and. Print and e-journal collections covering many topics. The BBC is not responsible for the content of external sites. Two consultant pediatricians learnt hypnosis to reduce the need for sedation in children requiring MRI or CT scanning. we have taken enforcement action. Car Parking Information. Jon Warby, a former police officer, said the letter knocked me sideways when it arrived two months after his wife, Susan, had died aged 57 after an operation for a perforated bowel at West Suffolk hospital (WSH) in 2018. Clinical and internal audit processes were not fully utilised to improve services. Staff told us they were able to raise issues with their manager and gave examples of the incidents and concerns, such as staffing levels, that they had reported. KnowledgeShare. Specialist staff told us about the initiatives and projects to improve the service such as dementia training for all staff and improved electronic recording and planning of care. West Suffolk Hospital is a small district general hospital in Bury St Edmunds, England. We saw several areas of outstanding practice including: However, there were also areas of poor practice where the trust needs to make improvements. Susan Warby died aged 57 after an operation there in 2018. Service operates Monday - Friday 7am until 7pm Haverhill to West Suffolk Hospital Adult return 8.00 Separate fares for villages, please enquire Concessionary Bus pass holders travel for free, fares are supported by West Suffolk Alliance To book simply call 01638 664304 We saw that managers showed clear leadership that all staff were expected to provide a high quality of care to people. Since any such publication would be in English and oriented to an international market. Sort by: relevance - date. Teamwork, compassion and dedication are helping our staff look after patients. Stockholm (Verw.-Bez.) Springer Book Archive, Copyright Information: Springer-Verlag Berlin Heidelberg 1978, Softcover ISBN: 978-3-540-08950-6Published: 01 October 1978, eBook ISBN: 978-3-642-93101-7Published: 06 December 2012, Series ISSN: the service is performing badly and we've taken enforcement action against the provider of the service. The trust should ensure appropriate senior staffing support to promote patient safety, including midwifery support in the management of complex cases on labour ward, appropriate supervision for high dependency patients and appropriate level of supervision within outpatients. the service is performing well and meeting our expectations. The trust and its staff placed the patient at the centre of care provided and strove on a daily basis to enhance the patient experience of healthcare. 11 April 2014. Information about the coronavirus and our Trust. Salary: 33706.00 to 40588.00 a year Pro Rata Posted: 29/03/2023 Job Type: Permanent Closing Date: 04/05/2023 Staff Group: Nursing & Midwifery Registered We also spoke with a senior nurse and dietician in the trust. If you, or someone you know in West Suffolk are struggling financially at this time, there is support and advice out there that can help. Yet some of those same readers might well be among those many people who ask elsewhere why we should repeatedly "re-invent the wheel" in the computer industry. Investigation and disciplining of possible whistleblowers is still continuing. A woman died five weeks after bowel surgery in which there was a series of errors, an inquest has heard. The BBC is not responsible for the content of external sites. HLG Nursing, part of Health Libraries Group, CILIP, East of England Electronic Library Management System, Josiah Richardson - Snr Library Assistant, Laura Wilkes - knowledge and Library Services Manager, Health Library & Information Services Directory, 2023 NHS England Workforce, Training and Education Directorate and the CILIP HLG. Fifty-six per cent voted to accept, with a turn-out of just over half. In critical care, staff were encouraged and supported to undertake novel research projects, which they were able to present at national conferences as a knowledge-sharing strategy. You may search our catalogue and those of other health libraries within the East of England via our Open Public Access Catalogue (OPAC). [3] The hospital received extensive publicity when Myra Hindley, the Moors murderer, died there in November 2002. The maternity service has a number of specialist midwives. "We are pleased that Nick will remain as a valuable member of the Trust's consultant body and we wish Helen all the very best for her retirement at the end of the year. Browser Support The hospital had not told the family about problems with Nunn's care before a whistleblower sent them a letter. Most populous nation: Should India rejoice or panic? The trust should consider developing strategic planning arrangements including action plans to achieve service goals, a performance dashboard for childrens services and a comprehensive transition policy to help all teenage patients adjust to adult health services. Copyright 2023 West Suffolk NHS Foundation Trust. Before the inquest was adjourned Warbys lawyer, Conor Dufficy, said the family accepted that these errors had not contributed to her death. The former health secretary, Matt Hancock, chats to Stephen Dunn, former chief executive of West Suffolk NHS foundation trust, and the hospital's then medical director, Nick Jenkins. Bosses at Matt Hancocks local hospital have been severely criticised in an NHS report for their part in an intimidating bullying scandal exposed by the Guardian. The provider had good arrangements to promote effective performance of the service. There was limited assurance about safety across all five services we inspected. At this inspection we found that the service was well-led as the provider had improved training arrangements, effectively raised staff awareness about consent and MCA, and there was evidence in people's care records that consent and capacity had been appropriately managed. Last month the Guardian revealed that the anonymous letter had prompted an unprecedented witch-hunt by the hospital bosses to try to identify the staff member who had sent the letter. West Suffolk NHS Foundation Trust, Hardwick Lane, Bury St Edmunds, Suffolk, IP33 2QZ 01284 713 315 Visit website View Accessibility Symbols View photos View on a map Access Guide Show Easy Read Easy Read Print/Save as PDF Something changed? The trust should include sepsis monitoring on the maternity dashboard for inpatient areas. We are looking for workers with a minimum of one years experience in an acute care setting. Services had enough staff to care for patients. All felt victimised, Outram noted. But she said these concerns were dismissed by the then medical director, Nick Jenkins, and the then director of workforce and communications, Jan Bloomfield, who allowed the doctor to carry on working as he continued to self-medicate. The service did not have a tool in place to triage women. The former health secretary, Matt Hancock, chats to Stephen Dunn, former chief executive of West Suffolk NHS foundation trust, and the hospital's then medical director, Nick Jenkins. Christine Outram MBE was commissioned by NHS Improvement to carry out an independent review into the events arising from the letter and the hospital's handling of the affair. Community maternity services are provided by four teams of midwives, as well as three continuity of carer teams. The inspection's report was published on 30 January 2020, within which the hospital's rating had reduced by two grades to 'Requires improvement'. We did this to gain the views of people who received care and treatment, people who visited the hospital or worked there. [7] Senior staff expressed serious concerns that these efforts to identify a whistleblower might inhibit the future reporting of safety issues. Anonymous letter prompts police inquiry into hospital death, Staff say hospital bosses misled them in hunt for whistleblower, Hospital in bullying claims did not monitor at-risk patients, Hancock won't talk to us, say 'bullied' doctors at his local hospital in Suffolk, anonymous letter had prompted an unprecedented witch-hunt, spent more than 2,500 on handwriting and fingerprint experts, Hancock failed to respond to concerns about the trusts treatment of staff. Review and ensure robust processes are in place to provide compliance with mixed sex accommodation regulations especially within CDU, critical care (in relation to level one patients) and recovery when it is utilised for stepdown from critical care. A whistleblowing letter has been sent to inspectors and a local newspaper by maternity care staff at a hospital. 23 January 2018. Staff have been told this is due to his desire to spend more time supporting his family and "providing caring responsibilities as they deal with a period of illness". An appointment with a doctor at a vrdcentralen (healthcare centre) or via huslkarjour (on-call doctor), and a visit to the nrakuten (urgent care centre) costs SEK 1,800. The trust should consider quality measurements such as local targets for induction of labour, assisted deliveries and return of women with perineal problems. 01284 713 234. [2] It was opened as the Bury and Suffolk General Hospital on 4 January 1825. The family of a woman who died after a failure to diagnosis a life-threatening disease has received 415,000 in a High Court settlement. Community & mental health inspection reports for West Suffolk Hospital can be found at West Suffolk NHS Foundation Trust. the service isn't performing as well as it should and we have told the service how it must improve. after her comeback with tell-all book . 01284 712 661. Education Centre 1st Floor. Staff were proud to work at West Suffolk Hospital. This article was amended on 10 December 2021 to remove a reference introduced during editing to West Suffolk hospital being in Matt Hancocks constituency; it is in the Bury St Edmunds constituency of Jo Churchill.

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